Associate Technical Support Engineer Jobs 2026 | Salesforce Hiring in Bangalore

Job Description

Associate Technical Support Engineer Jobs 2026 | Salesforce Hiring in Bangalore Company Name • Salesforce Location • Bangalore, Karnataka, India Posting Date • 7 July 2026 Application Deadline • 14 July 2026 Experience Required • 0–2 Years Job Type • Full Time Work Mode • Office - Flexible Education Required • B.E., B.Tech, MCA, or equivalent technical qualification Required Skills • Technical Support • Troubleshooting • Problem Solving • Java • C++ • Python • Bash • HTML • CSS • JavaScript • React • Angular • Vue.js • REST APIs • Databases • Cloud Technologies • Networking Fundamentals (DNS, HTTP) • Object-Oriented Programming • Data Structures & Algorithms • Communication Skills About Company • Salesforce is the world's leading AI-powered CRM platform, helping organizations transform customer experiences through cloud computing, artificial intelligence, automation, and digital innovation. The company empowers businesses worldwide with cutting-edge CRM, AI, and enterprise cloud solutions. Job Description • Salesforce is hiring Associate Technical Support Engineers to join its Support Success Organization. • The role involves troubleshooting customer issues, diagnosing technical problems, collaborating with engineering teams, documenting solutions, and ensuring customer success while working on enterprise cloud products. Roles and Responsibilities • Respond to customer support cases and diagnose technical issues. • Troubleshoot product bugs, configuration issues, and integration failures. • Collaborate with senior engineers to resolve complex technical cases. • Document solutions and contribute to internal knowledge bases. • Reproduce customer issues in test environments. • Prepare detailed bug reports for engineering teams. • Deliver high-quality technical support and customer satisfaction. • Continuously learn new technologies and product features. • Communicate technical solutions effectively with customers. • Support continuous improvement of support processes. Eligibility Criteria • B.E., B.Tech, MCA, or equivalent technical qualification. • 0–2 years of industry experience. • Strong analytical and problem-solving skills. • Excellent communication skills. • Ability to learn new technologies quickly. Preferred Skills • Salesforce Data Integration products knowledge. • Java, C++, Python, or Bash programming. • HTML, CSS, JavaScript, React, Angular, or Vue.js. • Knowledge of APIs, databases, and cloud technologies. • Understanding of DNS, HTTP, and REST APIs. • Experience with AI coding assistants like GitHub Copilot, Cursor, Claude Code, or Gemini. • Customer-first mindset with strong troubleshooting abilities. Why Join Salesforce? • Work with the world's leading AI CRM platform. • Hands-on experience with cloud technologies and enterprise software. • Global mentorship and career development opportunities. • Exposure to AI-powered tools and modern technologies. • Collaborative and inclusive work environment. • Excellent learning, growth, and long-term career opportunities. Additional Information • Job Role: Associate Technical Support Engineer • Job ID: JR350727 • Company: Salesforce • Employment Type: Full Time • Work Mode: Office - Flexible • Location: Bangalore, Karnataka, India • Industry: Cloud Computing & Customer Relationship Management (CRM) • Experience: 0–2 Years • Freshers Eligible: Yes