Customer Success Engineer Intern

Job Description

Customer Success Engineer Intern – IBM Internship Opportunity Company: IBM Education Criteria • B.Tech / BS / M.Tech / MS • Circuit branches preferred • Minimum 75% or 7.5 CGPA required Job Overview • Work with IBM technical sales and solution teams • Support IBM Automation, Data & AI, and Infrastructure technologies • Assist in technical research and documentation • Support demos and proof-of-concepts Key Responsibilities • Research IBM Automation, AI, and Infrastructure solutions • Study customer requirements and business use cases • Prepare technical presentations and solution documents • Create architecture diagrams and technical documentation • Assist in building demos and proof-of-concepts • Conduct market and competitor analysis • Support technical enablement activities • Maintain technical knowledge repositories Key Deliverables • Solution summaries and technical documents • Demo and proof-of-concept guides • Competitive analysis reports • Final technical presentations Required Skills • Strong analytical thinking • Good communication skills • Interest in Cloud, AI, Automation, and Infrastructure • Basic understanding of enterprise technologies • Microsoft PowerPoint and Excel knowledge • Basic Python knowledge preferred • Documentation and presentation skills Preferred Technical Areas • Cloud Computing • Artificial Intelligence • Automation Technologies • Enterprise Infrastructure • Data Analysis • Technical Documentation Learning Opportunities • Exposure to IBM enterprise technologies • Hands-on experience with demos and proof-of-concepts • Learning opportunities in AI and automation solutions • Experience working with technical and business teams • Understanding of enterprise customer solutions