NOC Associate Engineer

Job Description

NOC Associate Engineer Location: Hyderabad Work Mode: Onsite / Shift-based Experience: 0–2 Years Qualification: Bachelor’s degree in Computer Science, IT, or related field Role Overview: • Join an IT operations team focused on monitoring applications, systems, and infrastructure • Help ensure platform stability and quick incident response • Support daily operational activities and system health monitoring • Work in a fast-paced environment with cross-functional technical teams Job Responsibilities: • Monitor servers, applications, and infrastructure through monitoring platforms • Identify alerts and respond to operational incidents promptly • Perform first-level troubleshooting for technical issues • Escalate unresolved issues to appropriate support teams • Track and update incidents using ticketing systems • Perform routine health checks and monitoring activities • Maintain operational records and incident logs • Support basic root cause investigation activities • Follow standard operating procedures and escalation guidelines • Coordinate with DevOps, Infrastructure, and Engineering teams for issue resolution Skills Required: • Basic understanding of Linux/Unix environments • Familiarity with monitoring tools and alerting systems • Knowledge of networking fundamentals (TCP/IP, DNS, HTTP/HTTPS) • Understanding of cloud concepts and platforms • Familiarity with ticketing platforms such as Jira or ServiceNow • Troubleshooting and communication skills Preferred Skills: • Exposure to AWS or Azure cloud services • Internship or project experience in IT operations or monitoring • Understanding of system monitoring and operational workflows • Knowledge of incident management practices Key Qualities: • Strong analytical mindset • Attention to detail • Team collaboration skills • Ability to work in rotational shifts • Quick learning ability • Problem-solving approach 📌 Experience Required: 0–2 Years 📌 Shift Requirement: 24×7 rotational environment 📌 Freshers with relevant internship/project exposure may also be considered