Accounts Receivable Associate

Job Description

The Accounts Receivable Associate is responsible for managing outstanding claims, tracking payments, resolving billing issues, and supporting the revenue cycle process. The role focuses on improving collections, reducing unpaid balances, and maintaining accurate financial records. Key Responsibilities • Monitor and follow up on outstanding insurance claims and patient balances • Communicate with insurance providers regarding claim status and payments • Investigate denied, delayed, or underpaid claims • Assist patients with billing inquiries and payment arrangements • Coordinate with payment posting teams for accurate payment application • Reconcile accounts and review accounts receivable reports • Identify and report billing discrepancies for correction • Prepare and submit appeals for denied claims • Track appeal status and maintain follow-up records • Generate aging reports and collection performance reports • Maintain compliance with healthcare billing regulations and policies • Document collection activities and account updates accurately • Collaborate with billing, coding, and payment teams to resolve issues Eligibility Criteria • Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred • Minimum 1 year experience in Accounts Receivable, Medical Billing, or Revenue Cycle Management • Experience using healthcare billing or RCM software is preferred Required Skills • Accounts Receivable management • Medical billing and claims processing • Insurance reimbursement knowledge • Financial reconciliation and reporting • Microsoft Excel proficiency • Data analysis and problem-solving • Communication and stakeholder management • Time management and attention to detail Preferred Knowledge • Healthcare revenue cycle processes • Claim verification and payment workflows • Denial management and appeals handling • Medical coding concepts and healthcare billing standards