Associate System Engineer (Enterprise Applications Support)

Job Description

Associate System Engineer – Enterprise Applications Company Name - Altzen Technologies Location - Hyderabad, Telangana, India Job Type - Full Time Job Category - Enterprise Application Support / Information Technology Experience Required • Freshers Eligible • Entry-Level Opportunity • 0–1 year of experience preferred Eligibility • Any Bachelor's Degree • Strong analytical and logical reasoning skills • Good understanding of computer science fundamentals • Willingness to work in rotational shifts, including nights and weekends Required Skills • Application Support • Incident Management • Troubleshooting • Analytical Thinking • Problem Solving • Computer Science Fundamentals • Application Monitoring • Log Analysis • Documentation • Communication Skills • Enterprise Application Support • Root Cause Analysis • Cross-Functional Collaboration • System Monitoring Preferred Skills • Python • Java • SQL • Linux Administration Basics • Windows Server Basics • Client-Server Architecture • Web Application Fundamentals • Enterprise Systems Support • Configuration Management Job Description • Support enterprise business applications operating across multiple technology platforms. • Monitor application performance and assist in maintaining system stability. • Investigate and resolve application-related issues affecting business operations. • Work with internal teams to ensure timely incident resolution. • Participate in deployment and environment support activities. • Maintain technical records and issue resolution documentation. • Gain hands-on exposure to enterprise technologies and support processes. • Contribute to operational excellence through proactive monitoring and troubleshooting. Roles and Responsibilities • Monitor enterprise applications and identify operational issues. • Analyze system alerts, logs, and performance metrics. • Troubleshoot application-level incidents and service disruptions. • Coordinate with technical teams to investigate and resolve issues. • Document incidents, findings, corrective actions, and resolution procedures. • Perform root cause analysis for recurring application problems. • Support software deployments and configuration updates. • Assist with environment maintenance and operational support activities. • Ensure timely escalation of critical issues when required. • Participate in rotational support schedules, including night shifts and weekends. • Follow established operational processes and support guidelines. • Contribute to continuous improvement initiatives within the support function. About Company • Altzen Technologies is a technology services organization focused on enterprise software and support solutions. • The company works with enterprise application environments and business technology platforms. • Its services include application support, consulting, and technology-related solutions. • Altzen Technologies serves clients across multiple business and technology domains. • The organization operates from Hyderabad and supports enterprise technology initiatives. Additional Information • Work Model: Not Specified • Industry Domain: Information Technology • Functional Area: Enterprise Application Support • Salary: 2.2 LPA • Selection Process: Written Test, Technical Interview, HR Interview • Technologies Exposure: SAP, Java, Python • Shift Requirement: 24/7 Rotational Shifts • Weekend Support: Required • Location: Hyderabad, Telangana, India