Intern – Site Reliability Engineer (SRE)

Job Description

Intern – Site Reliability Engineer (SRE) Bangalore, Karnataka, India Full-Time Internship Freshers & Early-Career Candidates Eligible Company: LeadSquared Job Description: LeadSquared is hiring Site Reliability Engineer (SRE) Interns to join its cloud infrastructure and reliability engineering team. This opportunity is ideal for candidates interested in AWS cloud platforms, DevOps, observability, production monitoring, automation, and large-scale SaaS infrastructure operations. Selected candidates will support monitoring, reliability, incident management, and observability of LeadSquared’s AWS-hosted SaaS production environment. The role provides hands-on exposure to cloud operations, performance monitoring, incident response, and infrastructure reliability engineering. Responsibilities • Monitor production infrastructure availability and performance on AWS • Support incident management and troubleshooting activities • Assist in identifying and resolving infrastructure and application issues • Participate in root cause analysis (RCA) documentation • Contribute to observability and monitoring improvements • Work with DevOps, InfoSec, and Engineering teams • Support monitoring and alerting workflows • Analyze system and application performance metrics • Assist in maintaining infrastructure reliability and uptime • Help automate monitoring and incident response processes • Support reporting and documentation activities Required Qualifications • Bachelor’s degree or currently pursuing degree in Computer Science, IT, or related engineering field • Basic understanding of cloud computing and infrastructure concepts • Good analytical and troubleshooting abilities • Strong communication and collaboration skills • Interest in DevOps, SRE, and cloud technologies Required Skills • AWS fundamentals • Monitoring and observability basics • Incident management concepts • Linux fundamentals • Troubleshooting and debugging • Cloud infrastructure basics • Performance monitoring concepts • Documentation and reporting skills Preferred Skills • Python or scripting languages • AWS services such as EC2, RDS, ECS, Lambda, Redis, API Gateway, and VPC • Grafana • Kibana • New Relic • PagerDuty • Elasticsearch • Site24x7 • SaaS infrastructure monitoring • DevOps and SRE concepts Eligibility • Freshers and candidates with 0–1 year experience can apply • Internship, lab, or academic project experience in cloud or DevOps preferred • AWS or ITIL certifications are beneficial but not mandatory Why Apply? • Hands-on exposure to real-world SaaS production infrastructure • Opportunity to work with enterprise cloud and monitoring systems • Learn Site Reliability Engineering and DevOps practices • Work with experienced cloud and infrastructure teams • Gain experience in observability, automation, and incident management • Fast-paced and learning-oriented engineering environment Job Details • Role: Intern – Site Reliability Engineer (SRE) • Employment Type: Internship • Experience: 0–1 Years • Location: Bangalore, Karnataka • Department: SRE / Cloud Infrastructure • Work Environment: Fast-paced SaaS product environment with cross-functional collaboration About LeadSquared LeadSquared is a SaaS-based sales execution and marketing automation platform helping businesses streamline customer acquisition, sales operations, and engagement workflows. The company provides cloud-based enterprise solutions supporting CRM, marketing automation, lead management, and business growth across multiple industries.