Kaleris Associate Engineer – Managed Services | Chennai

Job Description

Title • Kaleris Associate Engineer – Managed Services | Chennai Company Name • Kaleris Location • Chennai, Tamil Nadu, India Job Type • Full Time Job Category • Application Support • Managed Services • Infrastructure Support • Technical Support Experience Required • Freshers • Early Career Professionals Eligibility • Bachelor's Degree in Computer Science • Information Technology • Engineering • Related Technical Discipline • Managed Services Internship Completion Preferred • Equivalent Foundational Technical Experience Accepted Required Skills • Application Support • Incident Management • Troubleshooting • Problem Solving • Technical Documentation • Customer Support • SLA Management • Analytical Thinking • Communication Skills • Team Collaboration • System Monitoring • Log Analysis • Configuration Management Preferred Skills • Linux • SQL • Networking Fundamentals • Python • Power BI • Cloud Computing Concepts • Windows Administration • EDI Concepts • Business Intelligence Tools • Database Management • Infrastructure Monitoring Job Description • Kaleris is seeking Associate Engineers to support Managed Services operations across application support, EDI, business intelligence, and infrastructure environments. • The role is designed for recent graduates looking to build a long-term career in enterprise support and managed services. • Selected candidates will work under experienced engineers while gaining practical exposure to mission-critical logistics and terminal operating systems. • The position offers structured learning, mentorship, and career growth opportunities across multiple technology domains. • Engineers will contribute to operational stability, incident resolution, customer support, and continuous service improvement initiatives. Roles and Responsibilities • Monitor and support terminal operating system applications and related services. • Investigate, troubleshoot, and resolve technical incidents under guidance. • Perform job monitoring, configuration validation, and log analysis activities. • Assist with EDI deployments, partner configurations, and message flow validation. • Support troubleshooting of EDI data and transaction issues. • Maintain and enhance business intelligence reports and dashboards. • Perform data validation and support reporting requirements. • Assist with server monitoring, infrastructure checks, and cloud environment operations. • Support Windows, Linux, database, and application service monitoring activities. • Respond to customer requests and incidents within defined service levels. • Participate in operational support and escalation processes. • Maintain technical documentation, runbooks, and knowledge articles. • Collaborate with senior engineers to improve system reliability and operational efficiency. • Contribute to continuous improvement and service optimization initiatives. About Company • Kaleris is a technology company focused on providing digital solutions for global supply chain, logistics, transportation, and terminal operations. • The company delivers software platforms that improve visibility, efficiency, and operational performance across complex logistics ecosystems. • Kaleris solutions support container terminals, transportation providers, and supply chain organizations worldwide. • The organization emphasizes innovation, collaboration, customer success, and continuous learning. • Employees gain exposure to large-scale operational systems and technologies that power global trade and logistics networks. Additional Information • Job Requisition ID: R-100556 • Team: Managed Services • Industry Domain: Supply Chain Technology & Logistics Software • Suitable For: Fresh Graduates, Support Engineers, Application Support Engineers, Infrastructure Engineers • Exposure Areas: Application Support, EDI, Business Intelligence, Cloud Technologies, Infrastructure Operations • Career Progression: Application Engineer, EDI Engineer, BI Engineer, Infrastructure Engineer • Work Location: Chennai, Tamil Nadu, India • Employment Type: Permanent Full-Time • Key Product Exposure: N4 Terminal Operating System (TOS) • Mentorship and Structured Learning Program Available