QualityAI Service Desk Jobs 2026 | Freshers Hiring in Bangalore

Job Description

Title • QualityAI Service Desk Jobs 2026 | Freshers Hiring in Bangalore Company Name • QualityAI Location • Bangalore, India Posting Date • 17 June 2026 Experience Required • 0–2 Years Job Type • Full Time Education Required • Bachelor's Degree in Computer Science, Information Technology, or a related field Required Skills • Windows Operating Systems • Desktop Support • Hardware Troubleshooting • Software Installation & Upgrades • DHCP & DNS • Networking Fundamentals • IT Support • Problem Solving • Communication Skills About Company • QualityAI provides quality engineering, digital engineering, and technology solutions that help organizations accelerate digital transformation and improve business outcomes. Job Description • Join the Service Desk team to provide technical support for hardware, software, networking, and IT infrastructure issues. • Support employees with system installations, upgrades, troubleshooting, and operational assistance while ensuring smooth day-to-day IT operations. Roles and Responsibilities • Respond to and resolve user support requests. • Install, configure, and maintain hardware and computer peripherals. • Install and upgrade operating systems and software applications. • Troubleshoot hardware, software, and network-related issues. • Configure and support DHCP, DNS, and related network services. • Monitor server environments and assist in infrastructure support activities. • Escalate complex issues to vendors and specialized support teams. • Support system maintenance and operational activities. • Provide basic user training and technical guidance. • Maintain service support documentation and incident records. Eligibility Criteria • Bachelor's degree in Computer Science, Information Technology, or related field. • 0–2 years of experience. • Good communication and interpersonal skills. • Understanding of Windows operating systems. • Ability to work in rotational shifts from the office. • Immediate joiners preferred. Preferred Skills • Knowledge of ITIL processes. • Understanding of server administration concepts. • Familiarity with monitoring tools. • Experience working in collaborative environments. • Strong analytical and troubleshooting abilities. Why Join QualityAI? • Gain practical experience in enterprise IT support. • Work with modern technologies and infrastructure environments. • Learn from experienced professionals in a collaborative workplace. • Build a strong foundation in IT operations and service management. Additional Information • Work Location: Bangalore, India • Work Mode: Work From Office • Shift: Rotational Shifts • Experience: 0–2 Years • Immediate Joiners Preferred